Ageeva Networks Network Operations Center (NOC)



NOC Services from Ageeva Networks provide a comprehensive set of services that are designed to keep managed systems optimized and secure by performing daily, weekly and monthly maintenance.

Ageeva Networks supports Microsoft Windows 2000 and above, Mac (Tiger and Leopard) and most desktop Linux distributions.


The NOC Services includes multiple strategic components to successfully deliver Managed Services:  Proactive Maintenance and Unlimited IT Services.


Proactive Maintenance: The goal of proactive maintenance is to catch and fix problems before they happen and avoid expensive down time or associated productivity loss. 


Unlimited IT Services:  Ageeva Networks provides an unlimited amount of technical support to resolve the most common issues for workstations and servers. NOC Services engineers can help clients with the configuration, monitoring and troubleshooting of operating systems, commonly used business applications, Internet and network connectivity problems,printing issues, e-mail issues and in some cases we can troubleshoot hardware issues.


List of Supported Apps

Ageeva Networks has experience supporting the most popular business applications and networking hardware found in small and mid-sized business. Below is a list of supported applications. If you need support for an application that is not on this list, please contact us and we will train our team to support your specific needs.


Ageeva Networks NOC Services supports the following applications and networking equipment:


Servers

  • Microsoft Exchange 2000, 2003, 2007
  • Microsoft SQL 2000, 2005, 2008
  • Microsoft Terminal Server - Windows 2000/2003
  • Microsoft SharePoint 2003, 2007
  • Microsoft Dynamics CRM
  • Citrix Presentation Server
  • FileMaker Server
  • Blackberry Enterprise Server
  • Goodlink Messaging Server
  • IBM Lotus Domino Server
  • Symantec Veritas Data Protection


Workstation

  • Microsoft Office including Visio and Access
  • Adobe Photoshop, Illustrator and Acrobat
  • Citrix ICA Clients for Windows
  • IBM Lotus SmartSuite for Windows
  • Corel WordPerfect Office
  • Intuit QuickBooks
  • Peachtree Accounting
  • Microsoft Small Business Financials
  • FileMaker Workstation
    ACT! Contact Management







E-mail: info@ageevanetworks.com