Help Desk Services are available24x7x365.

You are not speaking with someone on the other side of the world. You are speaking with qualified staff in North America.

Our Help Desk Services provides our clients with Tier 1 Support. You can request assistance via phone, email or live chat. All calls are answered by a live representative and we never ask callers to leave a message or perform callbacks.
 

Our Help Desk team is responsible for desktop support and our System Engineers for server and infrastructure support.

Support Agent teams are comprised of Microsoft Office Specialists (MOS), application specific specialists and a team lead.

System Engineer teams are comprised of Microsoft Certified System Engineers, Microsoft Certified Administrators, Citrix Certified and Enterprise Administrators, Cisco, Wireless and other infrastructure engineers and a team lead.

Below is a list of supported applications. If you need support for an application that is not on this list, please contact us and we will train our team to support your specific needs.

• Microsoft Windows2000, XP, Vista
• 
  
• Microsoft Office 2003, 2007
• 
  
• Microsoft Visio 2003, 2007
• 
  
• Corel Office
• 
  
• Adobe Photoshop, Illustrator, Acrobat
• 
  
• Microsoft Terminal Server
• 
  
• Citrix Presentation Server 3.0, 4.0, XP